Hey Riders,

At Lifeline Shop, we get it. You’ve found the perfect brake levers, chosen that slick new BMX frame, or picked out a crisp new bell—and now you want it on your bike, yesterday. We’re cyclists too, so we understand that excitement. That’s why we’ve streamlined our global shipping process to be as straightforward, reliable, and affordable as our components.

No matter where your next adventure is, we’re here to get you the gear you need.

Quick Summary: We ship worldwide (excluding Asia and a few remote regions). Orders are processed in 1-2 business days. Choose between fast, tracked Standard Shipping or free shipping on orders over $50.

How We Get Your Gear to You

🚀 Standard Shipping: $12.95

For riders who value speed and tracking.

  • Carriers: Shipped via trusted global partners like DHL or FedEx.
  • Delivery Time: Typically 10-15 business days after we ship it out.
  • Best for: When you need those new cassettes, bottom brackets, or brake pads sooner rather than later. You’ll get a tracking number to follow your package’s journey every pedal of the way.

🎉 Free Shipping

Our way of helping you save even more.

  • Carrier: Shipped via EMS.
  • Minimum Order: Orders of $50 or more qualify automatically.
  • Delivery Time: Typically 15-25 business days after shipment.
  • Best for: Big upgrades and planned builds. Stock up on those brake cables, chain guides, and accessories to hit the free shipping threshold and get your parts without any extra cost.

The Lifeline Shipping Promise

Our mission is to be your partner on every ride, and that starts with getting your order right.

  • Transparency: No hidden fees. The price you see at checkout is the price you pay (unless you go for free shipping!).
  • Efficiency: Our warehouse team are riders themselves. They’ll carefully pick, pack, and dispatch your order within 1-2 business days.
  • Global Reach: From Portland to your doorstep, we’re connecting cyclists with quality parts across the globe.

After Your Order Ships

You’ll receive a confirmation email as soon as your order is placed and another notification with tracking information (for Standard Shipping) once it’s on its way. If you have any questions at all about your delivery, our customer-first support team is ready to help at [email protected].

Not 100% Satisfied?

We stand by the quality of every derailleur, basket, and bash guard we sell. If any part doesn’t meet your expectations, we offer a straightforward 15-day return policy from the date you receive your items.

So gear up with confidence. Choose your parts, choose your shipping, and get ready to ride.

See you on the road,
The Lifeline Shop Team